Returns

Returns Information For Goods Purchased From Sealants Online

The following provisions apply in the event that you return any Goods to us for any reason:

We do not accept returns unless you buy as a consumer, or there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them. Before you return a product to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets. The Goods must be returned to us as soon as any defect is discovered. So far as possible, Goods should be returned: with both goods and all packaging as far as possible in their original condition; securely wrapped; including our delivery slip; at your risk and cost. The procedure for return of Goods is set out on our website.

If you do not follow this procedure, we may be unable to identify you as the sender of the goods. In returning a faulty item please enclose with it a note clearly stating the fault and when it arises or arose. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the plug, fuse, batteries and the manufacturer's operating instructions. If delivery was made to a UK address, you are also protected by the Sale of Goods Act 1979 and Supply of Goods and Services Act 1982. If we agree that the item is faulty, we will: refund the cost of return carriage; repair or replace the item as we choose.